A clear view through the lifelike flames, to the full brick interior, captures the charm of a wood-burning fireplace. $82.49 . The remote may need to be changed or the remote receiver may need to be changed. The remote may need to be changed or the remote … There could possibly be a loose wire or the flame motor needs to be replaced. Please review the Operating Instructions in the Owner’s Manual. You may have a defective heater switch. If you are finding that larger glowing sections are causing the heater to trip the thermal cutout, then you should disconnect power to the unit and discontinue use. Page 1 Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Check the remote if the fireplace won't turn off or on. Shop with confidence. Manual / Remote switch may not be working. 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Turn thermostat clockwise to the end. If the unit does not turn on, please make sure the heat switch is activated. Dimplex Deluxe 23" Log Set Electric Fireplace Insert offers meticulously handcrafted LED inner glow logs along with gently glowing embers that mimic the real thing. 50,000 products for sale online! It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. Wiring must be checked. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Dimplex Electric Fireplaces are perfectly suited for any room in your home. Dimplex Electric Fireplace Accessories. Get free shipping on qualified Dimplex Electric Fireplace Inserts or Buy Online Pick Up in Store today in the Heating, Venting & Cooling Department. The Dimplex Firebox XHD 30" is an electric inset fireplace, which can be built into a wall or a bespoke surround. Warm up on a cool night, create your own at-home spa, or simply delight in the beauty of a flame so life-like you have to see it to believe it. Dimplex Deluxe 23" Log Set Electric Fireplace Insert offers meticulously handcrafted LED inner glow logs along with gently glowing embers that mimic the real thing. They come in a variety of models, even corner units. You may have defective thermostat. A: Please review the Installation Instructions which came with your fireplace. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. Whether you need a warm and cozy spot for a television or a custom fire feature to anchor a room renovation, Dimplex has the largest range of award-winning products available. 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